You can terminate your contract free of charge anytime. You can cancel your contract directly on your Batmaid profile in the profile tab > My contracts > More > Cancel contract Once terminated, we will send you a confirmation email. If you have made a mistake when booking your cleaning, you can simply edit your booking rather than terminating your contract. If you have any questions, don’t hesitate to contact our dedicated Customer Support team by email at client@batmaid.com or by phone on +41 21 624 54 15.