a good cleaning is a declared one

Martina hingis

Together, let's fight against undeclared work in the home cleaning industry

Undeclared work, without registration or social contributions, might seem attractive to some, but it has detrimental effects on workers and Swiss society.

people work undeclared in the domestic industry in Switzerland
of Swiss cleaning staff work undeclared.
320 mios
are lost to AVS annually due to undeclared work.
6% of GDP
Undeclared workers contribute more than 6% to the Swiss GDP
people work undeclared in the domestic industry in Switzerland
of Swiss cleaning staff work undeclared.
320 mios
are lost to AVS annually due to undeclared work.
6% of GDP
Undeclared workers contribute more than 6% to the Swiss GDP

Undeclared work: a heavy blow to the economy and social cohesion

Impact on Employees

"Not being registered means being invisible to society"

Unregistered workers have little or no access to social benefits and don't even have the guarantee of getting paid. If employers continue to hire off the books, incomes for all workers in the sector will remain low.

Impact on Employers

"Not registering an employee can have very severe consequences"

Faulty employers face fines, insurance issues in the event of accidents, loss of legal protections, and tax repayments.

Impact on Society

"Under-the-table work takes millions of francs from the community every year"

Just in the home cleaning sector, lost AHV contributions due to undeclared work are estimated at 320 million CHF per year.

Hiring a declared cleaning agent is key to fight the black market

Book a declared cleaning
An undeclared employee doesn't have
Guarantee of payment
Old Age Provision
Accident Insurance
Maternity Leave
Unemployment Insurance
Paid Vacation
Income in Case of Illness
Income in Case
of Confinement
Houria's experience as undeclared worker

How to pull the domestic industry out of the black market?

Some solutions have already been implemented, with little success:

1. The simplified declaration procedure

This procedure, established in 2005, aims to make the declaration of domestic employees easier. Although necessary, this measure hasn't had the anticipated effects, and undeclared work remains the norm.

2. Controls

This measure has had virtually no effect in the domestic industry, as controls are mainly based on delation. Implementing effective and deterrent inspections is a crucial step to establish the dignity of undeclared worker.

Facing the inefficiency of the current measures, we propose 3 incentive measures:


Tax deduction

Cost of cleaning hours performed by declared third parties, up to max 5000 CHF, are tax deductible.

Households hesitate to declare their cleaning staff due to additional costs linked to social contributions and insurances, making the simplified declaration unattractive.


A capped tax deduction would be granted exclusively to households employing declared cleaning staff, whether directly or through a specialized company.

Cantonal jurisdiction

Tax exemption

Tax exemption for registered cleaning staff up to a specified limit & granting of tax amnesty.

The net income of declared cleaning personnel is often lower despite a gross increase. Given the deductions and taxes, many prefer to work under the table, despite the risks, to maintain higher earnings.


Tax exemptions, capped at a certain limit, should be available exclusively for declared cleaning staff, whether directly employed or via a specialized firm, mirroring the approach for volunteer firefighters and military or civil service workers. If regularization occurs spontaneously, a one-year tax amnesty should be granted without addressing past undue earnings. After this year, standard penalties would apply.

Cantonal jurisdiction

Reduction of the Double VAT Burden

Elimination or reduction of VAT.

Private individuals currently pay VAT for home cleaning, as does Batmaid on its revenues. This double taxation discourages demand for declared services.


The reduction or elimination of VAT for home cleaning services.

Federal jurisdiction

"Let's make good practices attractive"

Batmaid focuses here on its main domain, home cleaning. However, our observations and proposals could also apply to other domestic services affected by undeclared work, such as nannies, homework helpers, home chefs, etc.

The European Example


To encourage declared work, France introduced a tax credit for home services. In practice, the State covers half of the cleaning costs, if the taxpayer is eligible for this measure.


Tax deductions up to 20% implemented by the German government have led to a 5% decrease in undeclared domestic work.


Since December 8, 2008, Swedish citizens can request a tax deduction amounting to 50% of labor costs for domestic work.

And where does Batmaid come in?

From its beginnings as a startup with only 4 employees, Batmaid has committed to offering declared and insured jobs to cleaning agents.

Launch of Batmaid.

Agents are legally employed by clients. Batmaid handles job declaration on behalf of its clients. From this early business model arises the mistaken idea that Batmaid is the Uber of cleaning. While the option to order a service online is similar, Batmaid has never relied on a workforce made up of independents.

COVID-19 strikes.

Clients cancel their cleaning services, and agents lose their income. To guarantee them income, Batmaid decides to become the legal employer of cleaning agents.

Hourly wage increase of 6.8%

Batmaid announces an average hourly wage increase of 6.8% for its cleaning agents (taking a year's advance on the salary increase planned by the CCT, due to the inflation crisis).