Working at Batmaid: Fair Wages and Benefits for Our Cleaners

Cleaners employed by Batmaid

All cleaning agents are employed and insured by Batmaid and benefit from permanent contracts governed by the Collective Bargaining Agreement in the cleaning sector.

Cost breakdown

The majority of your payment for regular cleaning covers the cleaner’s salary, social contributions, and employment-related insurances.

Pie chart showing cost breakdown of a cleaning hour: 76% salary and benefits, 9% VAT and fees, 6% client and agent support, 6% technology and administrative costs, 2% profit, and 1% communication

Category	%CHF 43.90	CHF/h
Gross Salary	62.25%	27.33
Base Salary Patricia benefits from a base salary, adjusted for inflation according to the cleaning Sector's Collective Bargaining Agreements		22.45
Bank Holidays Patricia benefits from paid Bank Holidays when she has regular cleanings on such a day, even if the cleaning gets cancelled		0.84
Holidays Patricia benefits from an accumulated balance that is paid when she takes holidays		1.94
13th Salary Patricia benefits from a 13th salary paid on every hour that she works		2.10
Employer Social Contributions	8.22%	3.61
Pensions Patricia will benefit from both a first pillar (AVS) and second pillar (LPP) pension income when she retires		1.77
Family Allowances & Complementary Benefit Contributions Patricia benefits from familly allowances for her two children paid via Batmaid		0.63
Unemployment, Sickness and Accident Contributions Patricia benefits from payments should she ever be unemployed, whilst also having medical and accident coverage		1.09
Collective Bargaining Audit Contributions Patricia benefits from a safe and secured empoyment, contributing to regular checks of her employer by Collective Bargaining Groups		0.12
Loss of earnings insurance, unemployment, and guaranteed hours	5.76%	2.53
First 30 days Sickness Paid by Batmaid Patricia benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		0.57
Loss of Gains for Sickness Insurance 31st to 720th Day Patricia benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		1.10
First 2 days Accident Paid by Batmaid Patricia benefits for up to 720 days guaranteed income should she suffer an accident		0.01
Loss of Gains for Accident Insurance 31st to 720th Day Patricia benefits for up to 720 days guaranteed income should she suffer an accident		0.51
Damage Insurance & Franchise Payements Patricia benefits from full protection of any damages she may accidentally commit during her activities		0.25
Unworked hours on Guaranteed Contract Patricia benefits from a guaranteed number of paid hours, whether she works or not, regardless of any client cancellations.		0.09
VAT and Transaction Fees	9.11%	4.00
Digital Payment Transaction Fees Patricia benefits from never having to handle any payments, her salary is paid from digital collections from her customers		0.44
VAT Patricia benefits from all the social infrastructure that VAT funds: schools, roads and much much more		3.56
Operational and office staff costs	13.96%	6.13
Customer Service & Administration Patricia benefits from a dedicated, Swiss based Ops team that manages all of her scheduling, planning, customer interfaces, payroll and benefits		3.42
IT & Website / App Maintenance Costs Patricia benefits from an easy-to-use app to manage her work hours, access documentation and navigate between her engagements.		0.96
Office Space Patricia benefits from a local office, where she can drop in at any time to get answers to any Operational or Administrative Questions		0.80
Marketing Patricia benefits from a continuously full schedule thanks to new customers joining the service		0.95
Batmaid profit	0.66%	0.29

Category	%CHF 43.90	CHF/h
Gross Salary	56.38%	24.75
Base Salary Maya benefits from a base salary, adjusted for inflation according to the cleaning Sector's Collective Bargaining Agreements		20.80
Bank Holidays Maya benefits from paid Bank Holidays when she has regular cleanings on such a day, even if the cleaning gets cancelled		0.31
Holidays Maya benefits from an accumulated balance that is paid when she takes holidays		1.73
13th Salary Maya benefits from a 13th salary paid on every hour that she works		1.90
Employer Social Contributions	8.22%	3.61
Pensions Maya will benefit from both a first pillar (AVS) and second pillar (LPP) pension income when she retires		1.77
Family Allowances & Complementary Benefit Contributions Maya benefits from familly allowances for her two children paid via Batmaid		0.63
Unemployment, Sickness and Accident Contributions Maya benefits from payments should she ever be unemployed, whilst also having medical and accident coverage		1.09
Collective Bargaining Audit Contributions Maya benefits from a safe and secured empoyment, contributing to regular checks of her employer by Collective Bargaining Groups		0.12
Loss of earnings insurance, unemployment, and guaranteed hours	5.76%	2.53
First 30 days Sickness Paid by Batmaid Maya benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		0.57
Loss of Gains for Sickness Insurance 31st to 720th Day Maya benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		1.10
First 2 days Accident Paid by Batmaid Maya benefits for up to 720 days guaranteed income should she suffer an accident		0.01
Loss of Gains for Accident Insurance 31st to 720th Day Maya benefits for up to 720 days guaranteed income should she suffer an accident		0.51
Damage Insurance & Franchise Payements Maya benefits from full protection of any damages she may accidentally commit during her activities		0.25
Unworked hours on Guaranteed Contract Maya benefits from a guaranteed number of paid hours, whether she works or not, regardless of any client cancellations.		0.09
VAT and Transaction Fees	9.11%	4.00
Digital Payment Transaction Fees Maya benefits from never having to handle any payments, her salary is paid from digital collections from her customers		0.44
VAT Maya benefits from all the social infrastructure that VAT funds: schools, roads and much much more		3.56
Operational and office staff costs	18.68%	8.20
Customer Service & Administration Maya benefits from a dedicated, Swiss based Ops team that manages all of her scheduling, planning, customer interfaces, payroll and benefits		3.42
IT & Website / App Maintenance Costs Maya benefits from a simple app where she can manage her work hours, access documentation and navigate between her engagements		2.46
Office Space Maya benefits from a local office, where she can drop in at any time to get answers to any Operational or Administrative Questions		1.37
Marketing Maya benefits from a continuously full schedule thanks to new customers joining the service		0.95
Batmaid profit	1.84%	0.81

Category	%CHF 43.90	CHF/h
Gross Salary	56.16%	24.66
Base Salary Paula benefits from a base salary, adjusted for inflation according to the cleaning Sector's Collective Bargaining Agreements		20.25
Bank Holidays Paula benefits from paid Bank Holidays when she has regular cleanings on such a day, even if the cleaning gets cancelled		0.76
Holidays Paula benefits from an accumulated balance that is paid when she takes holidays		1.75
13th Salary Paula benefits from a 13th salary paid on every hour that she works		1.90
Employer Social Contributions	8.22%	3.61
Pensions Paula will benefit from both a first pillar (AVS) and second pillar (LPP) pension income when she retires		1.77
Family Allowances & Complementary Benefit Contributions Paula benefits from familly allowances for her two children paid via Batmaid		0.63
Unemployment, Sickness and Accident Contributions Paula benefits from payments should she ever be unemployed, whilst also having medical and accident coverage		1.09
Collective Bargaining Audit Contributions Paula benefits from a safe and secured employment, contributing to regular checks of her employer by Collective Bargaining Groups		0.12
Loss of earnings insurance, unemployment, and guaranteed hours	5.76%	2.53
First 30 days Sickness Paid by Batmaid Patricia benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		0.57
Loss of Gains for Sickness Insurance 31st to 720th Day Patricia benefits for up to 720 days guaranteed income should she fall ill and from continued income during maternity leave.		1.10
First 2 days Accident Paid by Batmaid Paula benefits for up to 720 days guaranteed income should she suffer an accident		0.01
Loss of Gains for Accident Insurance 31st to 720th Day Paula benefits for up to 720 days guaranteed income should she suffer an accident		0.51
Damage Insurance & Franchise Payements Paula benefits from full protection of any damages she may accidentally commit during her activities		0.25
Unworked hours on Guaranteed Contract Patricia benefits from a guaranteed number of paid hours, whether she works or not, regardless of any client cancellations.		0.09
VAT and Transaction Fees	9.11%	4.00
Digital Payment Transaction Fees Paula benefits from never having to handle any payments, her salary is paid from digital collections from her customers		0.44
VAT Paula benefits from all the social infrastructure that VAT funds: schools, roads and much much more		3.56
Operational and office staff costs	18.68%	8.20
Customer Service & Administration Paula benefits from a dedicated, Swiss based Ops team that manages all of her scheduling, planning, customer interfaces, payroll and benefits		3.42
IT & Website / App Maintenance Costs Paula benefits from a simple app where she can manage her work hours, access documentation and navigate between her engagements		2.46
Office Space Paula benefits from a local office, where she can drop in at any time to get answers to any Operational or Administrative Questions		1.37
Marketing Paula benefits from a continuously full schedule thanks to new customers joining the service		0.95
Batmaid profit	2.05%	0.90

2015

Founded in Lausanne in 2015 by Eric Laudet and Andreas Schollin-Borg, who is the current CEO, Batmaid had expanded to cover most regions of Switzerland by 2019. We continue to work on extending our service availability.

2017

We opened an office in Luxembourg, becoming the first of many others to follow across Europe.

2021

Batmaid became the legal employer of our cleaning agents, who were previously employed directly by clients. This decision, motivated by a desire to improve employment conditions and social protection in response to the challenges posed by COVID-19, led to the creation of BATGROUP. This new structure encompasses Batmaid, Batsoft, and Batwork, each offering specialized services.

2021

Also in 2021, Batmaid's expansion in Europe accelerated. We are proud to now offer our services and contribute to the fight against the black market in Switzerland, France, Italy, Germany, Luxembourg, and Belgium.

A cleaning that makes all the difference

Swiss cleaning company

Employer of 4,000 cleaning agents

Online booking platform

Cleaners employed by Batmaid

Cost breakdown

Cost breakdown of a frequent cleaning hour

Black Market

Our History

2015

2017

2021

2021

What we offer

Home Cleaning

End-of-Tenancy Cleaning

Business Cleaning

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