HelpBookingsHow do I request a previously booked cleaner?
How do I request a previously booked cleaner?

You can ask for one of your former agents by ticking the box in the "Previous Batmaid" section at the time of booking.

As a new user, you cannot select a specific cleaning agent. The Batmaid platform will introduce you to a trusted candidate available in your area for the selected time slot. After your first cleaning, you will be free to keep your cleaning agent or ask for someone new by contacting us by phone on 021 624 54 15 or by e-mail at client@batmaid.ch.